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About MugBug
MugBug is based in Calbourne on the Isle of Wight. We started as a small business selling mugs from home and grew. We outgrew our house and outbuildings and moved. We took on staff and a warehouse and continued to grow. We currently reside in a unit on an industrial estate in the outback of the island.
Mugs are our passion. We sell teapots and coasters and tea towels but our heart lies in mugs. Our original passion was to be the main site on the internet where you go to find a mug. Any design or style you want we have it. We're not quite there yet but we stock more and more mugs every single day so we're getting there!
Scroll down and meet the team...
The Elite Mug Squad
Steve Sampson: Ceramic Safety Controller a.k.a. Warehouse Manager
Steve joined MugBug in 2011 and runs the warehouse. He manages the picking and packing team which means he keeps track of stock and keeps an eye on all orders leaving.
Steve takes great pride in packing your goods as carefully as possible so they reach you with no damage.
Steve is pictured to the right beautifully modelling a "Dennis The Menace & Gnasher" Mug.
Michelle Brittan: Beauty Creator a.k.a. Design & Development
Michelle takes care of making MugBug look good. She designs our mailing campaigns and most importantly she designs the mugs we create for you in-house.
We design and make promotional mugs for companies and Michelle deals with vectors and bleeds and other graphical words!
Michelle is pictured to the left elegantly holding the "I Love My Mug" mug.
Jim Wimble: Customer Happiness Guarantor a.k.a. Customer Service
Jim heads up the customer service section of things. He makes sure you remain happy even if you run in to a rare problem with an order. If you call us on 0800 612 4868 it will generally be Jim you speak to.
We try to keep one person on one phone number so you always speak to the same person and he will always know your history with us. That person is Jim.
Jim is pictured to the right holding a custom made mug designed and developed for another happy business customer.
