If your question isn't answered here then please contact us.
- What are the delivery charges for mugs?
- You can find our delivery charges on our delivery page.
- Can I place an order by telephone?
- Our telephone order system is open from 9am until 5pm UK time. You can call us free on 0800 612 4868.
- Is the MugBug® payment system secure?
- We use the Sagepay secure payment system. We do not store any credit card details at MugBug® as all payment processing is carried out by Sagepay.
- What is your returns policy?
- Our returns policy can be found on our returns page.
- The MugBug® shopping site is easy to use - where can I get one?
- Our site is custom built by Eebahoo Ltd.
- How do I contact MugBug®?
- All of our contact details can be found on our contact us page.