If your question isn't answered here then please contact us.

What are the delivery charges for mugs?
You can find our delivery charges on our delivery page.
Can I place an order by telephone?
Our telephone order system is open from 9am until 5pm UK time. You can call us free on 0800 612 4868.
Is the MugBug® payment system secure?
We use the Sagepay secure payment system. We do not store any credit card details at MugBug® as all payment processing is carried out by Sagepay.
What is your returns policy?
Our returns policy can be found on our returns page.
The MugBug® shopping site is easy to use - where can I get one?
Our site is custom built by Eebahoo Ltd.
How do I contact MugBug®?
All of our contact details can be found on our contact us page.