We offer a "no questions asked" returns policy. It's simple: you have 14 days to change your mind and return your order to us for whatever reason.
There are some basic rules though:
We offer a freepost returns address. To return your item(s) please fill in the sections below.
If you are unsure of your return PIN simply contact us.
Please note: If you choose to return via 1st class or recorded you must incur this cost.
My item was broken in the post
If your item was broken in transit then we don't want it back. What would be ideal is a photo of the damage so we can make a claim. Please email a photo to firstname.lastname@example.org along with your order number.
I want to return an item from outside of the UK
We are unable to cover the cost of returns from abroad. Please contact us and we can discuss the issue.